Privacy Policy

Who we are

The Smile Zone
Website: https://www.smile-zone.com

We are committed to protecting your personal data and respecting your privacy in accordance with the UK GDPR and Data Protection Act 2018.

What Information We Collect

We only collect personal information that you voluntarily provide through our contact or appointment booking forms. This may include:

  • Your name
  • Contact details (such as email address and/or phone number)
  • Any information you include in your message relating to your enquiry or appointment request

How we use your information

We use your personal data solely for the purpose of:

  • Responding to your enquiry
  • Scheduling and managing appointments
  • Communicating with you about our services

We do not use your data for marketing unless you have explicitly consented to this.

Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Legitimate interest – to respond to enquiries and manage appointments
  • Consent – where you have provided your details via our forms

How we ttore your data

Your data is stored securely and handled in accordance with GDPR requirements.
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

We only retain your data for as long as necessary to fulfil the purpose it was collected for, or as required by law.

Sharing Your Data

We do not sell, rent, or trade your personal data.

Your information may be shared with trusted service providers (such as website hosting or email systems) only where necessary to operate our services, and always in compliance with GDPR.

Cookies

Our website may use basic cookies to ensure it functions properly. These cookies do not collect personally identifiable information.

You can control or disable cookies through your browser settings or via the cookie notice available on entry into the website.

Your Rights

Under data protection law, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict how we process your data
  • Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details below.

Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the website contact form.

Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.